Archive for the ‘Stirring’ Category
I’ve been in a ranty mood all day today, so to finish it off, here are some thoughts about how we can start to use #opendata to hold companies to account. The trigger was finding a dataset released by the Care Quality COmmission (CQC) listing the locations of premises registered with the CQC, and the operating companies of those locations (early observations on that data here).
The information is useful because it provides a way of generating aggregated lists of companies that are part of the same corporate group (for example, locations operated by Virgin Care companies, or companies operated by Care UK). When we have these aggregation lists, it means we can start to run the numbers across all the companies in a corporate group, and get some data back about how the companies that are part of a group are operating in general. The aggregated lists thus provide a basis for looking at the gross behaviour of a particular company. We can then start to run league tables against these companies (folk love league tables, right? At least, they do when it comes to public sector bashing). So we can start to see how the corporate groupings compare against each other, and perhaps also against public providers. Of course, there is a chance that the private groups will be shown to be performing better than public sector bodies, but that could be a useful basis for a productive conversation about why…
So what sorts of aggregate lists can we start to construct? The CQC data allows us to get lists of locations associated with various sorts of care delivery (care home, GP services, dentistry, more specialist services) and identify locations that are part of the same corporate group. For example, I notice that filtering the CQC data to care homes, the following are significant operators (the number relates to the number of locations they operate):
Voyage 1 Limited 273 HC-One Limited 169 Barchester Healthcare Homes Limited 168
When it comes to “brands”, we have the following multiple operators:
BRAND Four Seasons Group 346 BRAND Voyage 279 BRAND BUPA Group 246 BRAND Priory Group 183 BRAND HC-One Limited 169 BRAND Barchester Healthcare 168 BRAND Care UK 130 BRAND Caretech Community Services 118
For these operators, we could start to scrape their most recent CQC reports and build up a picture of how well the group as a whole is operating. In the same way that “armchair auditors” (whatever they are?!) are supposed to be able to hold local councils to account, perhaps they can do the same for companies, and give the directors a helping hand… (I would love to see open data activists buying a share and going along to a company shareholder meeting to give some opendata powered grief ;-)
Other public quality data sites provide us with hints at ways of generating additional aggregations. For example, from the Food Standards Agency, we can search on ‘McDonalds’ as a restaurant to bootstrap a search into premises operated by that company (although we’d probably also need to add in searches across takeaways, and perhaps also look for things like ‘McDonalds Ltd” to catch more of them?).
Note – the CQC data provides a possible steer here for how other data sets might be usefully extended in terms of the data they make available. For example, having a field for “operating company” or “brand” would make for more effective searches across branded or operated food establishments. Having company number (for limited companies and LLPs etc) provided would also be useful for disambiguation purposes.
Hmm, I wonder – would it make sense to start to identify the information that makes registers useful, and that we should start to keep tabs on? We could then perhaps start lobbying for companies to provide that data, and check that such data is being and continues to be collected? It may not be a register of beneficial ownership, but it would provide handy cribs for trying to establish what companies are part of a corporate grouping…
(By the by, picking up on Owen Boswarva’s post The UK National Information Infrastructure: It’s time for the private sector to release some open data too, these registers provide a proxy for the companies releasing certain sorts of data. For example, we can search for ‘Tesco’ as a supermarket on the FSA site. Of course, if companies were also obliged to publish information about their outlets as open data – something you could argue that as a public company they should be required to do, trading their limited liability for open information about where they might exert that right – we could start to run cross-checks (which is the sort of thing real auditors do, right?) and publish complete records of publicly account performance in terms of regulated quality inspections.)
The CQC and Food Standards Agency both operate quality inspection registers, so what other registers might we go to to build up a picture of how companies – particularly large corporate groupings – behave?
The Environment Agency publish several registers, including one detailing enforcement actions, which might be interesting to track, though I’m not sure how the data is licensed? The HSE (Health & Safety Executive) publish various notices by industry sector and subsector, but again, I’m not too clear on the licensing? The Chief Fire Officers Association (CFOA) publish a couple of enforcement registers which look as if they cover some of the same categories as the CQC data – though how easy it would be to reconcile the two registers, I don’t know (and again, I don’t know how the license is actually registered). One thing to bear in mind is that where registers contain personally identifiable information, any aggregations we build that incorporates such data (if we are licensed to build such things) means (I think) that we become data controllers for the purposes of the Data Protection Act (we are not the maintainers and publishers of the public register so we don’t benefit from the exemptions associated with that role).
Looking at the above, I’m starting to think it could be a really interesting exercise to pick some of the care home provider groups and have a go at aggregating any applicable quality scores and enforcement notices from the CQC, FSA, HSE and CFOA (and even the EA if any of their notices apply! Hmm… does any HSCIC data cover care homes at all too?) Coupled with this, a trawl of directors data to see how the separate companies in a group connect by virtue of directors (and what other companies may be indicated by common directors in a group?).
Other areas perhaps worth exploring – farms incorporated into agricultural groups? (Where would be find that data? One register that could be used to partially hold those locations to account may be the public register of pesticide enforcement notices as well as other EA notices?)
As well as registers and are there any other sources of information about companies we can add in to the mix? There’s lots: for limited companies we can pull down company registration details and lists of directors (and perhaps struck off directors) and some accounting information. Data about charities should be available from the Charities Commission. The HSCIC produces care quality indicators for a range of health providers, as well as prescribing data for individual GP practices. Data is also available about some of the medical trials that particular practices are involved in.
At a local council level, local councils maintain and publish a wide variety of registers, including registers of gaming machine licenses, licensed premises and so on. Where the premises are an outlet of a parent corporate group, we may be able to pick up the name of the parent group as the licensee. (Via @OwenBoswarva, it seems the Gambling Commission has a central list of operating license holders and licensed premises.)
Having identified influential corporate players, we might then look to see whether those same bodies are represented on lobbiest groups, such as the EU register of commission expert groups, or as benefactors of UK Parliamentary All Party groups, or as parties to meetings with Ministers etc.
We can also look across all those companies to see how much money the corporate groups are sinking from the public sector, by inspecting who payments are made to in the masses of transparency spending data that councils, government departments, and services such as the NHS publish. (For an example of this, see Spend Small Local Authority Spending Index; unfortunately, the bulk data you need to run this sort of analysis yourself is not openly available – you need to aggregate and clean it yourself.)
Once we start to get data that lists companies that are part of a group, we can start to aggregate open public data about all the companies in the group and look for patterns of behaviour within the groups, as well as across them. Lapses in one part of the group might suggest a weakness in high level management (useful for the financial analysts?), or act as a red flag for inspection and quality regimes.
Hmmm… methinks it’s time to start putting some of this open data to work; but put it to work by focussing on companies, rather than public bodies…
I think I also need to do a little bit of digging around how public registers are licensed? Should they all be licensed OGL by default? And what guidance, if any, is there around how we can make use of such data and not breach the Data Protection Act?
PS via @RDBinns, What do they know about me? Open data on how organisations use personal data, describing some of the things we can find from the data protection notifications published by the ICO [ICO data controller register].
Some rambling but possibly associated thoughts… I suggest you put Alice’s Restaurant on…
For some time now, I’ve had an uncomfortable feeling about the asymmetries that exist in the open data world as well as total confusion about the notion of transparency.
Part of the nub of the problem (for me) lies with the asymmetric disclosure requirements of public and private services. Public bodies have disclosure requirements (eg Local Government Transparency Code), private companies don’t. Public bodies disclose metrics and spend data, data that can be used in public contract tendering processes by private bodies against public ones tendering for the same service. The private body uses this information – and prices in a discount associated with not having to carry the cost of public reporting – into the bid. The next time the contract is tendered, the public body won’t have access to the (previously publicly disclosed) information that the private body originally had when making its bid. Possibly. I don’t know how tendering works. But from the outside, that’s how it appears to me. (Maybe there needs to be more transparency about the process?)
Open data is possibly a Big Thing. Who knows? Maybe it isn’t. Certainly the big consulting firms are calling it as something worth squillionty billionty of pounds. I’m not sure how they cost it. Maybe I need to dig through the references and footnotes in their reports (Cap Gemini’s Open Data Economy: Unlocking Economic Value by Opening Government and Public Data, Deloitte’s Open growth: Stimulating demand for open data in the UK or McKinsey’s Open data: Unlocking innovation and performance with liquid information). I don’t know how much those companies have received in fees for producing those reports, or how much they have received in consultancy fees associated with public open data initiatives – somehow, that spend data doesn’t seem to have been curated in a convenient way, or as a #opendatadata bundle? – but I have to assume they’re not doing it to fleece the public bodies and tee up benefits for their other private corporate clients.
Reminds me – I need to read Owen Boswarva’s Who supports the privatisation of Land Registry? and ODUG benefits case for open data release of an authoritative GP dataset again… And remind myself of who sits on the Open Data User Group (ODUG), and other UK gov departmental transparency boards…
And read the FTC’s report Data Brokers: A Call For Transparency and Accountability…
Just by the by, one thing I’ve noticed about a lot of opendata releases is that, along with many other sorts of data, they are most useful when aggregated over time or space, and/or combined with other data sets. Looking at the month on month reports of local spending data from my local council is all very well, but it gets more interesting when viewed over several months or years. Looking at the month on month reports of local spending data from my local council is all very well, but it gets more interesting when looking at spend across councils, as for example in the case of looking at spend to particular companies.
Aggregating public data is one of the business models that helps create some of the GDP figure that contributes to the claimed, anticipated squillionty billionty pounds of financial benefit that will arise from open data – companies like opencorporates aggregating company data, or Spend Network aggregating UK public spending data who hope to start making money selling products off the back of public open data they have curated. Yes – I know a lot of work goes in to cleaning and normalising that data, and that exploiting the data collection as a whole is what their business models are about – and why they don’t offer downloads of their complete datasets, though maybe licenses require they do make links to, or downloads of, the original (“partial”) datasets available?
But you know where I think the real value of those companies lies? In being bought out. By Experian, or Acxiom (if there’s even a hint of personally identifiable data through reverse engineering in the mix), or whoever… A weak, cheap, cop out business model. Just like this: Farmers up in arms over potential misuse of data. (In case you missed it, Climate Corporation was one of the OpenData500 that aggregated shed loads of open data – according to Andrew Stott’s Open Data for Economic Growth report for the World Bank, Climate Corp “uses 60 years of detailed crop yield data, weather observations from one million locations in the United States and 14 terabytes of soil quality data – all free from the US Government – to provide applications that help farmers improve their profits by making better informed operating and financing decisions”. It was also recently acquired by Monsanto – Monsanto – for just under a billion US $. That’s part of the squillionty billionties I guess. Good ol’ open data. Monsanto.)
Sort of related to this – that is, companies buying others to asset strip them for their data – you know all that data of yours locked up in Facebook and Google? Remember MySpace? Remember NNTP? According to the Sophos blog, Just Because You Don’t Give Your Personal Data to Google Doesn’t Mean They Can’t Acquire It. Or that someone else might buy it.
And as another aside – Google – remember Google? They don’t really “read” your email, at least, people don’t, they just let algorithms process it so the algorithms can privately just use that data to send you ads, but no-one will ever know what the content of the email was to trigger you getting that ad (‘cos the cookie tracking, cookie matching services can’t unpick ad bids, ad displays, click thrus, surely, can they?!), well – maybe there are side effects: Google tips off cops after spotting child abuse images in email (for some reason, after initially being able to read that article, my browser can’t load it atm. Server fatigue?). Of course, if Google reads your ads for blind business purposes and ad serving is part of that blind process you accept it. But how does the law enforcement ‘because we can even though you didn’t warrant us to?’ angle work? Does the Post Office look inside the envelope? Is surveillance actually part of Google’s business model?
If you want to up the paranoia stakes, this (from Ray Corrigan, in particular: “Without going through the process of matching each government assurance with contradictory evidence, something I suspect would be of little interest, I would like to draw your attention to one important misunderstanding. It seems increasingly to be the belief amongst MPs that blanket data collection and retention is acceptable in law and that the only concern should be the subsequent access to that data. Assertions to this effect are simply wrong.”) + that. Because one day, one day, they may just find your name on an envelope of some sort under a tonne of garbage. Or an algorithm might… Kid.
But that’s not what this post is about – what this post is about is… Way back when, so very long ago, not so very long ago, there was a license called GPL. GPL. And GPL was a tainting license. findlaw describes the consequences of reusing GPL licensed code as follows: Kid, ‘if a user of GPL code decides to distribute or publish a work that “in whole or in part contains or is derived from the [open source] or any part thereof,” it must make the source code available and license the work as a whole at no charge to third parties under the terms of the GPL (thereby allowing further modification and redistribution).
‘In other words, this can be a trap for the unwary: a company can unwittingly lose valuable rights to its proprietary code.’
Now, friends, GPL scared people so much that another license called LGPL was created, and LGPL allowed you to use LGPL licensed code without fear of tainting your own code with the requirement to open up your own code as GPL would require of it. ‘Cos licenses can be used against you.
And when it comes to open data licenses, they seem to be like LGPL. You can take open public data and aggregate it, and combine it, and mix it and mash it and do what you like with it and that’s fine… And then someone can come along buy that good work you’ve done and do what they want with it. Even Monsanto. Even Experian. And that’s good and right, right? Wrong. The ODUG. Remember the ODUG? The ODUG is the Open Data User Group that lobbies government for what datasets to open up next. And who’s on the ODUG? Who’s there, sitting there, on the ODUG bench, right there, right next to you?
Kid… you wanna be the all-open, all-liberal open data advocate? You wanna see open data used for innovation and exploitation and transparency and all the Good Things (big G, big T) that open data might be used for? Or you wanna sit down on the ODUG bench? With Deloitte, and Experian, and so on…
And if you think that using a tainting open data license so anyone who uses that data has to share it likewise, aggregated, congregated, conjugated, disaggregated, mixed, matched, joined, summarised or just otherwise and anyways processed, is a Good Thing…? Then kid… they’ll all move away from you on the bench there…
Because when they come to buy you, they won’t your data to be tainted in any way that means they’ll have to give up the commercial advantage they’ll have from buying up your work on that open data…
But this post? That’s not what this post is about. This post about holding companies to account. Open data used to hold companies to account. There’s a story to be told that’s not been told about Dr Foster, and open NHS data and fear-mongering and the privatisation of the NHS and that’s one thing…
But another thing is how government might use data to help us protect ourselves. Because government can’t protect us. Government can’t make companies pay taxes and behave responsibly and not rip off consumers. Government needs our help to do that. But can government help us do that too? Protect and Survive.
There’s a thing that DECC – the Department of Energy and Climate Change – do, and that’s publish statistics about domestic energy price statistics and industrial energy price statistics and road fuel and other petroleum product price statistics, and they’re all meaningless. Because they bear little resemblance to spot prices paid when consumers pay their domestic energy bills and road fuel and other petroleum product bills.
To find out what those prices are you have to buy the data from someone like Experian, from something like Experian’s Catalist fuel price data – daily site retail fuel prices – data product. You may be able to caluclate the DECC statistics from that data (or you may not) but you certainly can’t go the other way, from the DECC statistics to anything like the Experian data.
But can you go into your local library and ask to look at a copy of the Experian data? A copy of the data that may or may not be used to generate the DECC road fuel and other petroleum product price statistics (how do they generate those statistics anyway? What raw data do they use to generate those statistics?)
Can you imagine ant-eye-ant-eye-consumer data sets being published by your local council or your county council or your national government that can be used to help you hold companies to account and help you tell them that you know they’re ripping you off and your council off and your government off and that together, you’re not going to stand for it?
Can you imagine your local council publishing the forecourt fuel prices for one petrol stations, just one petrol station, in your local council area every day? And how about if they do it for two petrol stations, two petrol stations, each day? And if they do it for three forecourts, three, can you imagine if they do it for three petrol stations…? And can you, can you imagine prices for 50 petrol stations a day being published by your local council, your council helping you inform yourself about how you’re being manipulated, can you imagine…? (It may not be so hard – food hygiene ratings are published for food retail environments across the England, Northern Ireland and Wales…
So let’s hear it for open data, and how open data can be used to hold corporates to account, and how public bodies can use open data to help you make better decisions (which is a good neoliberal position to take and one which the other folk on the bench tell you that that’s what you want and that and markets work, though they also fall short of telling you that the models say that markets work with full information but you don’t have the information, and even if you did, you wouldn’t understand it, because you don’t really know how to make a good decision, but at the end of the day you don’t want a decision, you just want a good service fairly delivered, but they don’t tell that it’s all right to just want that…)
And let’s hear it for public bodies making data available whether it’s open or not, making it available by paying for it if they have to and making it available via library services so that we can start using it to start holding companies to account and start helping our public services, and ourselves, protect ourselves from the attacks being mounted on us by companies, and their national government supporters, who take on debt, and who allow them to take on debt, to make dividend payouts but not capital investment and subsidise the temporary driving down of prices (which is NOT a capital investment) through debt subsidised loss leading designed to crush competition in a last man standing contest that will allow monopolistic last man standing price hikes at the end of it…
And just remember, if there’s anything you want, you know where you can get it… At Alice’s… or the library… only they’re shutting them down, aren’t they…? So that leaves what..? Google?
Regularly Scheduled FOI Requests as a None Too Subtle Regular OpenData Release Request? And Some Notes on Extending FOI
A piece of contextualisation in an interview piece with Green MP Caroline Lucas in Saturday’s Guardian (I didn’t do this because I thought it was fun) jumped out at me as I read it: More than 50 energy company employees have been seconded to the government free of charge, and dozens of them to the department of energy and climate change.
How about the gov.uk site?
(I don’t know what’s going in the fight between GDS and the data.gov.uk folk ito getting central gov #opendata info discoverable on the web, but the http://www.gov.uk domain seems to be winning out, not least because for departments who’re in that empire, that’s where any data that eventually linked to from data.gov.uk will actually be published?)
So – it seems folk have been FOIing this sort of information, but it doesn’t look as if this sort of information is being published according to a regular schedule under an #opendata transparency agenda.
Anyone would thing that the UK government wasn’t in favour of a little bit of light being shone on lobbying activity…
I guess I could put a request in to the ODUG (Open Data User Group) for this data to be released as open data, but my hunch is it’s not really the sort of thing they’re interested in (I get the feeling they’re not about open data for transparency, but (perhaps unfairly…?!) see them more as a lobbying group (ODUG membership) for companies who can afford to buy data but who would rather the tax payer pays for its collection and the government then gifts it to them).
More direct would be to find a way of automating FOI requests using something like WhatDoTheyKnow that would fire off an FOI request to each central government department once a month asking for that previous months’ list of secondments into and out of that department in the preceding month (or in the month one or two months preceding that month if they need a monthly salary payment cycle or two for that data to become available).
Of course, it does seem a bit unfair that each government department should have to cover the costs of these requests, but as it stands I can’t make an FOI request of companies that choose to engage in this sort of presumably public service.
Making private companies offering public services under contract subject to FOI does seem to be on the agenda again though, after being knocked back around this time last year?:
An extension to the scope of the FOI Act was proposed a few weeks ago in the Public Bill Committee debate of the morning of Tuesday 18 March 2014 on the Criminal Justice & Courts Bill, columns 186-193:
Dan Jarvis: I beg to move amendment 37, in clause 6, page 6, line 29, at end insert—
‘(1A) The Code of Practice must include a requirement that a person carrying out electronic monitoring who is not a public authority as defined by section 3 of the Freedom of Information Act 2000 shall provide information in respect of the carrying out of electronic monitoring in the same manner as if they were such a public authority.’.
The Chair: With this it will be convenient to discuss amendment 38, in schedule 4, page 73, line 25, at end insert—
‘(1A) Where the Secretary of State enters into a contract with another person under paragraph 1(1), and that person is not a public authority for the purposes of section 3 of the Freedom of Information Act 2000, that person shall be designated by the Secretary of State as a public authority for the purposes of that section in relation to that contract.’.
I remind the Committee that this group is about freedom of information provisions as they apply to aspects of the Bill. Members will have the opportunity to debate the detail of secure colleges later.
Dan Jarvis: I serve notice that, unless sufficient assurances are received, we intend to put the amendments to a vote. [ Interruption. ] Dramatic! I sensed for a moment that there was a higher authority raising a concern about these amendments, but I shall plough on regardless, confident in the knowledge that they are true and right.
Anyone who knows the story of Jajo the rabbit will understand what I am about to say. For those members of the Committee who do not know, Jajo was the pet rabbit successfully registered as a court translator and then booked in for shifts following the Ministry of
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Justice’s outsourcing of language service contracts. Jajo’s short-lived translation career says less about his talent and much more about the importance of ensuring that public contracts delivered by private providers are properly managed.
As was touched on, Ministers now have to manage another fall-out. Two private providers of electronic monitoring overcharged the taxpayer by millions of pounds for tagging offenders who had died or moved abroad, or who were already back in prison. That underlines the case for the amendments.
Both amendments would seek to bring non-public providers of public services contracted out under the Bill within the scope of the Freedom of Information Act. Amendment 37 relates to clause 6 and the code of practice that would be issued by the Secretary of State on the processing of data related to electronic monitoring. It would require anyone carrying out monitoring related to the clauses to comply with FOI requests in the same way as public bodies do. Amendment 38 relates to schedule 4 and the arrangements for contracting out secure colleges, which are detailed in part 2. It would require anyone contracted to provide a secure college to comply with freedom of information in the same way. Both our proposals are worthy of consideration by the Committee.
We all know that the landscape of how public services are delivered is changing. The Government spend £187 billion on goods and services with third parties each year, about half of which is estimated to be on contracting out services. About half of all spending on public services now ends up in private providers’ hands and more and more private providers are bidding to take on the responsibility and financial rewards that come with large-scale public contracts. As outsourcing is stepped up, more and more information about public services and public money is being pulled out of the public domain. That presents a particular challenge that we must tackle.
As the Information Commissioner told the Justice Committee last year,
“if more and more services are delivered by alternative providers who are not public authorities, how do we get accountability?”
The rewards that third parties stand to gain need to go hand in hand with the duties of transparency and information sharing. The public should be able to ask about how, and how well, the service they are paying for is being run.
The Freedom of Information Act does provide for supply-chain companies to be considered to be holding information on behalf of a public authority. In practice, however, contracted providers in the justice sector are not subject to anywhere near the same transparency requirements as publicly-run services. Private prisons, for example, are not subject to FOI in the same way as public prisons and the experience of G4S, Serco and others will have influenced many other companies not to be as forthcoming as they might have been. That is why we need to build freedom of information into the contracts that the Government make with third parties.
The Committee will be aware that such an approach was recommended by the Public Accounts Committee in its excellent report published last week. It made the
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point that many Departments are not providing information on how those contracts work on the grounds of commercial confidentiality. The public will not accept that excuse for much longer.
Let me conclude my remarks by offering the Committee a final quote. Someone once said:
“Information is power. It lets people hold the powerful to account”
and it should be used by them to hold their
“public services to account”.
I agree with the Prime Minister. Two years ago, he spoke about
“the power of transparency”
“why we need more of it.”
He also spoke of leading
“the most transparent Government ever.”
Labour has pledged that the next Labour Government will deal with the issue by bringing companies providing public contracts into the scope of FOI legislation.
Freedom of information can be uncomfortable. It can shed light on difficult issues and be problematic for Government Ministers, but that is the point. The Committee has the opportunity today to improve the Bill and to get a head start.
Dr Huppert: I will not detain the Committee. I share the concern about the lack of FOI for private organisations providing public services. My colleagues and I have expressed concerns about that for many years, and the previous Government were not very good at accepting that. It is good news that the Labour party may undo that error.
Mr Slaughter: Can the hon. Gentleman say what steps he and the coalition have taken to extend FOI in the past four years?
Dr Huppert: Not as many as I would like, but we have seen progress in some areas; we did not see any at all when the hon. Gentleman was a Minister. I hope we will see the correct drive. I share the concern that we need transparency when public services are delivered by private companies. They must not be shielded. I look forward to hearing what the Minister has to say, because he has commented on such issues before.
It is important that the matter should be dealt with on a global scale. I think the shadow Minister would agree that the case is broader. I hope to hear from the Minister that there will be more work to look at how the issue can be addressed more generally, rather than just in a specific case. That would probably require amendment of the Freedom of Information Act. That is probably the best way to resolve the issue, rather than tacking it on to this area, but I absolutely share the concerns. I hope we can see more transparency, both from the Government—we are seeing that—and from the private sector as it performs public functions.
Yasmin Qureshi: The Justice Committee, of which I am a member, looked into the Freedom of Information Act and how it has been operating since it was passed many years ago. We spoke to different groups of people,
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representatives of councils and local authorities, the Information Commissioner and pressure groups. Generally, the view was that the Freedom of Information Act has been a force for good. The thing that people mentioned time and again was the fact that it applies only to public authorities and has a narrow remit in private companies. A lot of concern was expressed about that.
As my hon. Friend the Member for Barnsley Central said, just under £200 billion is being spent by the Government for private companies to carry out public work. The number of outsourcings could increase, especially in the criminal justice system. In the probation service there will be contracting out and privatisation, as well as changes in the criminal justice system in relation to legal aid and suchlike. We have concerns about the criminal justice system and the number of companies that will be carrying out work that the state normally does. It is an important issue.
Will the Minister give us an undertaking for whenever Government money is given to carry out work on behalf of the Government? Local authorities and Government Departments have to provide information, and it should be the same for private companies. At the moment, as the shadow Minister mentioned, the agencies providing some of the public work give some information, but it is not enough.
It is often hard to get information from private companies. It is important for the country that we know where public money is being spent and how private companies respond to such things. We can have party political banter, but freedom of information was introduced many years ago and has been working well. Freedom of information needs to be extended in light of the new circumstances. I ask for a clear commitment from the Government that they will encapsulate that in the Bill. They now have that opportunity; the Labour party has said that, if it was in government, it would certainly do so. The lacunae and the gaps would be addressed by the amendment, which would make it clear exactly how the regime applies. [Interruption.]
The Chair: I apologise for the background noise. We are looking into the cause.
Jeremy Wright: Thank you, Mr Crausby. I hope Jajo the rabbit is not responsible.
As the hon. Member for Barnsley Central said, amendment 37 seeks to introduce a requirement as to the contents of the code of practice that the Secretary of State will issue under proposed new section 62B of the Criminal Justice and Court Services Act 2000, which is to be introduced through clause 6. The Secretary of State would have to include provisions in the code of practice requiring providers of outsourced electronic monitoring services to make information available in the same manner as if they were subject to the provisions of the Freedom of Information Act. The aim of the amendment seems essentially to extend the Act to providers of electronic monitoring not already subject to its provisions.
Amendment 38 has the same basic intention in that it seeks to extend the Freedom of Information Act to providers of secure colleges that have entered a contract with the Secretary of State to do so under schedule 4. The approach differs, however, because amendment 38
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would extend the Act directly, whereas amendment 37 seeks to extend its obligations through code of practice guidance.
In other words, both amendments would require private providers not currently subject to the Freedom of Information Act to make information available both in response to FOI requests and proactively through publication schemes. Section 5 of the Act already provides a power to extend the Act’s provisions to contractors providing public services. For reasons I will try to outline, the Government do not currently propose to adopt that approach and are adopting an alternative method to ensure transparency. I am aware, however, of the long-standing and serious concerns raised on the position under the Act of private providers of public services. It might help the hon. Member for Hammersmith to know that the Government are committed to, and have taken steps to extend, the Act. More than 100 additional organisations have been included since 2010, and we are considering other ways in which its scope may be widened.
The issue of outsourced public services was considered in some detail during post-legislative scrutiny of the Freedom of Information Act by the Select Committee on Justice in 2012. I do not know whether the hon. Member for Bolton South East was a member of the Committee of that time, but the Committee rightly issued a reminder that
“the right to access information is crucial to ensuring accountability and transparency for the spending of taxpayers’ money”.
The Committee recommended the use of contractual provisions, rather than the formal extension of the Act, to ensure that transparency and accountability are maintained. In particular, the Committee said:
“We believe that contracts provide a more practical basis for applying…outsourced services than partial designation of commercial companies under section 5 of the Act”.
The Committee also feels that
“the use of contractual terms to protect the right to access information is currently working relatively well.”
The Government’s approach is consistent with that recommended by the Justice Committee.
In addition to information being made available proactively, the Government are taking steps to issue a revised code of practice under section 45 of the Freedom of Information Act to promote transparency on outsourced public services in response to FOI requests. The code of practice will be issued later this year and will promote and encourage the use and enforcement of contractual obligations to ensure that private bodies not subject to the Act provide appropriate assistance where information about outsourced public services is requested from bodies that are subject to the Act.
The Government recognise that only a small amount of information held by private providers is currently often formally subject to the Act. Our code of practice will encourage public authorities to go further, to interpret their freedom of information obligation broadly and to release more information on a voluntary basis, where it would be in the public interest to do so. In the event of non-compliance, it will also be possible for the Information Commissioner to issue and publish a practice recommendation setting out steps that, in his view, the public authority should take to promote conformity with the guidance.
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Mr Slaughter: I seem to remember taking part in the Westminster Hall debate arising out of the Justice Committee’s deliberation and I do not think that it was very happy with the approach that the Government are taking, particularly where they are seeking to restrict freedom of information further. Does the hon. Gentleman accept on the basis of what he has just said that this will not be a level playing field and that the same requirements that apply to public bodies will not apply to private organisations undertaking an effectively identical role? Does he accept that, whatever the merits of his scheme, it does not to far enough and does not address the comments of my hon. Friend the Member for Barnsley Central?
Jeremy Wright: The hon. Gentleman will recognise that the organisations we are talking about extending the provisions of the Act to cover vary hugely in size and level of resources. The concern is to draw the appropriate balance between giving correct access to information and not imposing intolerable burdens on organisations, particularly smaller ones. That is the balance that has to be struck. We are looking at ways in which we can continue to make public authorities responsible for supplying information but ensure that it comes from the place where it originated, which may be those other organisations.
Mr Slaughter: That is a different argument and one that is often tried. It was tried in relation to universities and to the smaller district councils much beloved of the hon. Member for Bromley and Chislehurst. There are already limitations within the Act. There are safeguards for organisations in terms of the amount of time and cost. Why are they not sufficient?
Jeremy Wright: As I said, there is a balance to be struck. We attempt to strike that balance correctly with our proposals. If I can explain what we want to do a little more fully, perhaps the hon. Gentleman will be reassured—although frankly I doubt it. There is an opportunity for us to look at the issue in a sensible way with the code of practice. Applying our forthcoming code of practice guidance across the public sector will ensure that transparency and response to freedom of information requests will be maintained in a consistent way. This is preferable—I agree with my hon. Friend the Member for Cambridge—to the more piecemeal approach promoted by amendments 37 and 38.
The success of our own code of practice will be monitored by the Ministry of Justice and the Information Commissioner. We were clear in our response to post-legislative scrutiny of the Freedom of Information Act that, should this approach yield insufficient dividends, we will consider what other steps are necessary. In summary, we are committed to ensuring transparency in relation to all outsourced public services, including electronic monitoring and secure colleges. We are taking steps to ensure that through the code of practice to be issued later this year. On that basis, I invite the hon. Gentleman to withdraw his amendment.
Yasmin Qureshi: The Minister referred to the Select Committee on Justice and its recommendations. As you know, without going into the detail of that discussion, Select Committee recommendations sometimes tend to
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be compromises. At the time, three issues were in the mind of the Select Committee. First, it did not realise that a legislative opportunity would come so soon in which to put the measure in a more codified way with a clearer legal obligation. Secondly, there was quite a lot of discussion about private companies.
The Select Committee accepted that the Freedom of Information Act should not apply to purely private companies carrying out purely private work; it was not really arguing against that. However, here we have an opportunity to codify once and for all in legislation the provision that the FOIA should apply whenever public money is paid to a private company to carry out work. That would be a fairly straightforward provision. I do not see why we need to go down the complicated route of using a code of practice, putting in a specific provision in a new contract each time something happens. Why can we not just have a general provision that applies to every situation?
Jeremy Wright: I was a member of the Justice Committee before the hon. Lady was, so I understand her point that recommendations of the Select Committee are a matter of discussion and compromise. However, they are made on a cross-party basis, and paid all the more attention to for that reason. I quoted directly from the Select Committee’s conclusions in what I said earlier.
On the hon. Lady’s other point, this may be an earlier legislative opportunity than the Select Committee anticipated, but of course, it is only an opportunity in relation to specific policies. Again, I rather agree with the point made earlier by my hon. Friend the Member for Cambridge: there is an argument for addressing the issue, not on a piecemeal basis, but more comprehensively.
The hon. Lady’s final point is that the approach that we have set out—using a code of practice—is inadequate and that a statutory approach should be introduced by amending primary legislation. An initial approach of using a code of practice is a sensible one. She will recognise that amendment 37, tabled by the hon. Member for Barnsley Central, deals with a requirement in a code of practice, not primary legislation. Amendment 38 is different, but in relation to electronic monitoring, on which a number of concerns have been expressed, the hon. Gentleman’s chosen vehicle is a code of practice. The code of practice approach appears to be welcomed by both sides of the Committee.
Dan Jarvis: I have listened carefully to the Minister’s response. Clearly, we will want to look carefully at the detail of what he has said about a code of practice.
I agree with my hon. Friend the Member for Bolton South-East that the Committee has an opportunity this morning to make progress on redefining the freedom of information. I have heard the Minister’s response to that point, but the reality is that the move would be popular with the public.
There is no doubt that the landscape in which public services are delivered is changing. The Opposition have pledged to reform freedom of information if we are in government from 2015. I am mindful of the Prime Minister’s comments, which I quoted earlier. He said:
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“Information is power. It lets people hold the powerful to account”,
and it should be used by them to hold their public services to account.
Mike Kane: Does my hon. Friend agree that, as the contracting out of public services expands, the public’s right to information shrinks?
Dan Jarvis: I agree absolutely. There is a degree of inevitability that we will see change in the area. The debate is about how we do it, and it is important that we have that debate. We have tabled the amendments partly so that we can take the opportunity to debate such issues.
Mr Slaughter: There is another point here, which is that the Ministry of Justice is particularly vulnerable on the issue. We have had the privatisation of the probation service and the scandals regarding tagging. We will come to later in the Bill to proposals about the externalisation of the collection of fines and other matters. First, that is going on wholesale in the Department, and secondly, it is defective in many aspects. It is particularly relevant that the Minister should accept that the proposals in the Bill are not sufficient.
Dan Jarvis: My hon. Friend is right. In the context of the delivery of public services within the Ministry of Justice remit, this is a particularly relevant, timely and important issue. It has been incredibly useful to have the opportunity to debate it owing to the tabling of the amendments.
I mentioned that I was mindful of the Prime Minister’s comments, and I am mindful of the fact that the Justice Secretary has also indicated a desire to reform freedom of information. Given that there is a general acknowledgment that the status quo is not acceptable and despite what the Minister has said in response to our amendment, I will press it to a vote.
The amendment was defeated.
An hour or so later, the government took this line:
Freedom of Information Act
23. Lindsay Roy (Glenrothes) (Lab): What plans he has to bring forward legislative proposals to expand the scope of the Freedom of Information Act 2000.
The Minister of State, Ministry of Justice (Simon Hughes): There has been good progress in extending the implementation of the Freedom of Information Act because the coalition Government pledged to extend its scope to provide greater transparency. We extended it in 2010 to academies, in 2011 to the Association of Chief Police Officers, the Financial Ombudsman Service and the Universities and Colleges Admissions Service, and last year to 100 companies wholly owned by more than one public authority. The next item on the agenda is to do with Network Rail, and we are awaiting a view from the Department for Transport as to whether it thinks it would be appropriate for that to be implemented this year.
Lindsay Roy: What benefits have accrued to the Government and citizens from the implementation of the Act, and when does the Minister plan to extend its scope further?
Simon Hughes: We intend to extend it further as soon as is practical. One specific issue that I hope will be of interest to the hon. Gentleman—as it is to colleagues of his, including those who have come to see me about it—is that we intend to publish a revised code of practice to make sure that private companies that carry out public functions have freedom of information requirements in their contracts and go further than that. We hope that that will be in place by the end of this year.
Mr Mark Harper (Forest of Dean) (Con): There is one area where the Minister should perhaps look at narrowing the scope of the Act, because my understanding is that requests can be made by anybody anywhere on the face of the earth; they do not have to be British citizens. It is not the role of the British Government to be a taxpayer-funded research service for anyone on the globe. May I suggest that he narrow the scope to those for whom the Government work—citizens of our country?
Simon Hughes: I well understand my hon. Friend’s point. There will be two consultations this year: first, on precisely such issues about the scope of the current legislation to make sure that it is not abused while we retain freedom of information as a principle of Government; and secondly, on extending it to other areas where we have not gone so far.
Dr Huppert:I read out the quote from someone who has made the position clear when it comes to private companies carrying out public functions. Indeed, the code of practice has exactly the wording used in amendment 11, which the hon. Gentleman supported when we debated it on Tuesday. I do not want to take up too much of the Chairman’s kindness to discuss an issue that was rejected at that point, but it is happening as we wanted.
The matter was also touched upon a couple of days later in a Public Bill Committee on the Criminal Justice and Courts Bill (Official Report, Thursday 20 March 2014, 257-259) where accountability around public contracts delivered by private provides was being discussed:
Mr Slaughter: Absolutely not. I hope that the hon. Gentleman has read the article about Jago the rabbit that my hon. Friend the Member for Barnsley Central (Dan Jarvis) and I wrote for The Independent yesterday [It’s time we extended Freedom of Information to public services run by private companies – just ask Jago the Rabbit], which dealt with what should be done, which is to bring these companies within the ambit of FOI, and what the Minister of State did—with his usual skill, shall we say?—at Justice questions on Tuesday. He implied that that was what was going to happen, whereas in fact he was doing nothing more than putting round the line that the Cabinet Office has already indicated.
If I am wrong about that, I will give way in a moment and the hon. Gentleman can come back to me, but my understanding is that the Government—both parts of it, as long as they are just about coalescing—are of the view that the contracts that are drawn up should include this notional transparency. That is to say that they will encourage public authorities to encourage private companies to put clauses into contracts that will expose as much as possible, within the realms of commercial confidentiality. So the contracts will be open, with publication on websites and so forth of as much information about the contract as the two parties think fit. What we will not have is a duty on those private companies—in so far as they are carrying out public functions—to comply with the terms of the Freedom of Information Act, as would be the case in the public sector.
I accept that they are two sides of the same coin. On the one hand, of course it is a good idea that the information is made available voluntarily, but if it is not—either because the company does not choose to do so or because the contract is not drafted sufficiently well to ensure that it must—the citizen must have the right, through FOI, to require that information to be made available. As far as I am concerned, that is not what was said on Tuesday. I know that there is consultation going on, but if it is the intention of the Government—at least the Liberal Democrat part of the Government—to follow the line taken by my right hon. Friend the Member for Tooting (Sadiq Khan), the shadow Lord Chancellor, which he has repeated often in recent months, and require all those private companies performing public functions to come within the requirements of the Freedom of the Information Act, I would be pleased if the hon. Gentleman said so now.
Mr Slaughter:I take from that comment that even the hon. Gentleman does not understand what the Minister of State, Ministry of Justice, the right hon. Member for Bermondsey and Old Southwark, says, so opaque is it. If nobody, including the Minister, is going to answer my question, the answer will no doubt come out in the wash on a later occasion. However, it seems to me that that is not what is being promised. If it were, the Minister would be jumping up and claiming credit for it, but he is not. Therefore, I assume that that is not the case.
The significance of that is that those four companies about which I have just raised doubts—G4S, Serco, Capita, and we can safely add Atos—all told the Public Accounts Committee that they were prepared to accept the measures that the Committee proposed. It therefore appears that the main barrier to greater transparency lies within Government.
That is where we are. Even the companies that want to put themselves and the interests of their shareholders first are more keen on transparency and on answering the legitimate questions that are being asked by everyone— from ourselves to the chief inspector of prisons—than this Government are.
I say that because if we are to take this further leap down that path, it is only right that the Government do not just challenge, as the Minister has said, acknowledged frauds, but look at the entire performance behaviour, as well as the number of available companies that could step into the breach and deal with these matters.
What we must conclude from the conjunction of clauses 17 and 18 is that, first, the Government are prepared to take this leap in the dark, in terms of the reconfiguration of the youth estate and, secondly, that they are prepared to leave that entirely in the hands of the people who failed so many times in so many contracts, not least in running parts of the adult prison service.
For more on some of the specifics, see the House of Commons Public Accounts Committee report on “Contracting out public services to the private sector”, which for example recommended “that the Cabinet Office should explore how the FOI regime could be extended to cover contracts with private providers, including the scope for an FOI provision to be included in standard contract terms; that neither the Cabinet Office nor departments should routinely use commercial confidentiality as a reason for withholding information about contracts with private providers; [and that] The Cabinet Office should set out a plan for departments to publish routinely standard information on their contracts with private providers”.
There’s also a couple of related private members bills floating around at the moment – Grahame Morris’ empty Freedom of Information (Private Healthcare Companies) Bill 2013-14 “to amend the Freedom of Information Act 2000 to apply to private healthcare companies”, and Caroline Lucas’ Public Services (Ownership and User Involvement) Bill 2013-14 “to put in place mechanisms to increase the accountability, transparency and public control of public services, including those operated by private companies”. The latter >a href=”http://www.publications.parliament.uk/pa/bills/cbill/2013-2014/0160/cbill_2013-20140160_en_2.htm#l1g5″>proposes:
(1) Where a relevant authority starts the process of procurement for a public services contract, it must make available to the public details of all bids received prior to the conclusion of the procurement exercise.
(2) Where a relevant authority enters into a public services contract, details of that contract shall be made available to the public within 28 days of the procurement decision.
6 Freedom of information
(1) The Secretary of State must designate as a public authority, pursuant to section 5(1)(b) of the Freedom of Information Act 2000, companies or other bodies which enter into a public services contract.
(2) “Public services contract” has the meaning contained within section 8 of this Act.
(3) The Secretary of State shall maintain a list of companies designated under section 6(1) of this Act.
(4) Requests under the Freedom of Information Act 2000 in respect of such companies or bodies can only be made in respect of information relevant to the provision of a public services contract.
(5) The Secretary of State must designate as a public authority, pursuant to section 5(1)(b) of the Freedom of Information Act 2000, any utility company subject to regulation by regulatory authorities as defined in section 8.
Finally, on the accountability and transparency thing, there’s a consultation on at the moment regrading “smaller authorities with an annual turnover not exceeding £25,000, including parish councils, [who] will be exempt from routine external audit” but instead will be subject to a transparency code (Draft transparency code for parish councils – consultation).
Related: Spending & Receipts Transparency as a Consequence of Accepting Public Money? If you accept public money for contracts that would otherwise be provided by a public service you should be subject to the same levels of FOI and transparency reporting. Why should public services have to factor this in to their bids for running a service when private companies don’t?
Reading Game Analytics: Maximizing the Value of Player Data earlier this morning (which I suggest might be a handy read if you’re embarking on a learning analytics project…) I was struck by the mention of “player dossiers”. A Game Studies article from 2011 by Ben Medler- Player Dossiers: Analyzing Gameplay Data as a Reward describes them as follows:
Recording player gameplay data has become a prevalent feature in many games and platform systems. Players are now able to track their achievements, analyze their past gameplay behaviour and share their data with their gaming friends. A common system that gives players these abilities is known as a player dossier, a data-driven reporting tool comprised of a player’s gameplay data. Player dossiers presents a player’s past gameplay by using statistical and visualization methods while offering ways for players to connect to one another using online social networking features.
Which is to say – you can grab your own performance and achievement data and then play with it, maybe in part to help you game the game.
The Game Analytics book also mentioned the availability of third party services built on top of game APIs that let third parties build analytics tools for users that are not otherwise supported by the game publishers.
What I started to wonder was – are there any services out there that allow you aggregate dossier material from different games to provide a more rounded picture of your performance as a gamer, or maybe services that homologate dossiers from different games to give overall rankings?
In the learning analytics space, this might correspond to getting your data back from a MOOC provider, for example, and giving it to a third party to analyse. As a user of MOOC platform, I doubt that you’ll be allowed to see much of the raw data that’s being collected about you; I’m also wary that institutions that sign up to MOOC platforms will also get screwed by the platform providers when it comes to asking for copies of the data. (I suggest folk signing their institutions up to MOOC platforms talk to their library colleagues, and ask how easy it is for them to get data, (metadata, transaction data, usage data etc etc) out of the library system vendors, and what sort of contracts got them into the mess they may admit to being in.)
(By the by, again the Game Analytics book made a useful distinction – that of viewing folk as customers, (i.e. people you can eventually get money from), or as players of the game (or maybe in MOOC land, learners). Whilst you may think of yourself as a player (learner), what they really want to do is develop you as a customer. In this respect, I think one of the great benefits of the arrival of MOOCs is that it allows us to see just how we can “monetise” education and let’s us talk freely and, erm, openly, in cold hard terms about the revenue potential of these things, and how they can be used as part of a money making/sales venture, without having to pretend to talk about educational benefits, which we’d probably feel obliged to do if we were talking about universities. Just like game publishers create product (games) to make money, MOOCspace is about businesses making money from education. (If it isn’t, why is venture capital interested?))
Anyway, all that’s all by the by, not just the by the by bit: this was just supposed to be a quick post, rather than a rant, about how we might do a little bit to open up part of the learning analytics data collection process to the community. (The technique generalises to other sectors…) The idea is built on appropriating a technology that many website publishers use to collect data, the third party service that is Google Analytics (eg from 2012, 88% of Universities UK members use Google Analytics on their public websites). I’m not sure how many universities use Google Analytics to track VLE activity though? Or how many MOOC operators use Google Analytics to track activity on course related pages? But if there are some, I think we can grab that data and pop it into a communal data pool; or grab that data into our own Google Account.
So how might we do that?
That’s all a rather roundabout way of saying we can quite easily write extensions that change the behaviour of a web page. (Hmm… can we do this for mobile devices?) So what I propose – though I don’t have time to try it and test it right now (the rant used up the spare time I had!) – is an extension that simply replaces the Google Analytics tracking code with another tracking code:
– either a “common” one, that pools data from multiple individuals into the same Google Analytics account;
– or a “personal” one, that lets you collect all the data that the course provider was using Google Analytics to collect about you.
(Ideally the rewrite would take place before the tracking script is loaded? Or we’d have to reload the script with the new code if the rewrite happens too late? I’m not sure how the injection/replacement of the original tracking code with the new one actual takes place when the extension loads?)
Another “advantage” of this approach is that you hijack the Google Analytics data so it doesn’t get sent to the account of the person whose site you’re visiting. (Google Analytics docs suggest that using multiple tracking codes is “not supported”, though this doesn’t mean it can’t be done if you wanted to just overload the data collection (i.e. let the publisher collect the data to their account, and you just grab a copy of it too…).
(An alternative, cruder, approach might be to create an extension that purges Google Analytics code within a page, and then inject your own Google Analytics scripts/code. This would have the downside of not incorporating the instrumentation that the original page publisher added to the page. Hmm.. seems I looked at this way back when too… Collecting Third Party Website Statistics (like Yahoo’s) with Google Analytics.)
All good fun, eh? And for folk operating cMOOCs, maybe this represents a way of tracking user activity across multiple sites (though to mollify ethical considerations, tracking/analytics code should probably only be injected onto whitelisted course related domains, or users presented with a “track my activity on this site” button…?)
I’m outside the loop on all matters FutureLearn related, so I’m interested to see what I can pick up from fragments that do make it onto the web.
So for example, from a presentation by Hugh Davis to the M25 Libraries conference April 2013 about Southampton’s involvement with FutureLearn, Collaboration, MOOCs and Futurelearn, we can learn a little bit about the FutureLearn pitch to partners:
More interesting, I think, is this description of what some of the FutureLearn MOOCs might look like:
“miniMOOCs” containing 2 to 3 learning units, each 2-6 hours of study time, broken into 2-3 self-contained learning blocks (which suggests 1-2 hours per block).
So I wonder, based on the learning block sequence diagram, and the following learning design elements slide:
Will the platform be encouraging a learning design approach, with typed sequences of blocks that offer templated guides as to how to structure that sort of design element? Or is that way off the mark. (Given the platform is currently being built, (using Go Free Range for at least some of the development, I believe), it’s tricky to see how this is being played out, given courses and platform both need to ready at the same time, and it’s hard to write courses using platform primitives if the platform isn’t ready yet?)
Looking elsewhere (or at least, via @patlockley), we may be able to get a few more clues about the line partners are taking towards FutureLearn course development:
Hmm, I wonder – would it be worth subscribing to jobs feeds from the partner universities over the next few months to see whether any other FutureLearn related posts are being opened up? And does this also provide an opportunity for the currently rather sparse FutureLearn website to start promoting those jobs ads? And come to that, how come the jobs that have been appointed at FutureLearn weren’t advertised on the FutureLearn website…?
Because jobs have been appointed, as LinkedIn suggests… Here’s who’s declaring an association with the company at the moment:
We can also do a slightly broader search:
There’s also a recently closed job ad with a role that doesn’t yet appear on anyone’s byline:
So what roles have been filled according to this source?
- Head of Content
- Head of UK Education & HE Partnerships
- Senior Project Manager / Scrum Master (Contract)
- Agile Digital Project Manager
- Product manager
- Marketing and Communications Assistant
- Interim HR Consultant
- Learning Technologist
- Commercial and Operations Director for Launch
- Global Digital Marketing Strategist
Here’s another one, Academic Lead [src].
By the by, I also notice that the OU VC, Martin Bean, has just been appointed as a director of FutureLearn Ltd.
Exciting times, eh…?!;-)
Related: OU Launches FutureLearn Ltd
PS v loosely related (?!) – (Draft) Coursera data export policy
PPS I also noticed this the other day – OpenupEd (press release) an EADTU co-ordinated portal that looks like a clearing house for OER powered MOOCs from universities across the EU (particularly open universities, including, I think, The OU…;-)
I’ve just taken on a new desktop computer – the first desktop machine I’ll have used as daily machine for seven or eight years. As with every new toy, there is the danger of immediately filling it with the same crud that I’ve got on my current laptop, but I’m going to try to limit myself to installing things that I actually use…
My initial download list (the computer is a Mac):
- A lot of files I work with are on Google docs, so I don’t actually need to install them at all – I just need a browser to access them
- an alternative browser: Macs come with Safari preinstalled but I tend to use Chrome; I don’t sign in to Chrome, although I do use it on several machines. Being able to synch bookmarks would be handy, but I’m not sure I want to inflict the scores of open tabs I have onto every browser I open…
- Dropbox desktop: I need to rethink my Dropbox strategy, and indeed the way I organise files, but Dropbox on the desktop is really handy…having downloaded and configured the client, it started synching my Dropbox files by itself (of course…;-). I’ll probably add the Google Drive dektop client at some point too, but in that case I definitely need a better file management strategy…
- Gephi: for playing with network visualisations, and one of the main reasons for getting the new machine. As Gephi is a Jave app, I also needed to download a Java runtime in order to be able to run it
- Rstudio: I considered not bothering with this, pondering whether I could move wholesale to the hosted RStudio at crunch.kmi.open.ac.uk, but then went with the desktop version for several reasons: a) I tinker with RStudio all the time, and don’t necessarily want to share everything on Crunch (not because users can see each others’ files even if they aren’t public, rather: there’s the risk Crunch may disappear/become unavailable/I might be cast out of the OU etc etc); b) the desktop version plays nicely with git/github…
- Git and Git for Mac: I originally downloaded Git for Mac, a rather handy UI client, thinking it would pull down a version of Git for the commandline that RStudio could play with. It didn’t seeem to, so I pulled a git installer down too;
- Having got Git in place, I cloned one project I’m currently working on from Github using RStudio, and another using Git for Mac; the RStudio project had quite a few package dependencies (ggplot2, twitteR, igraph, googleVis, knitr) so I installed them by hand. I really need to refactor my R code so that it installs any required packages if they haven’t already been installed.
- One of the things I pulled from Github is a Python project; it has a few dependencies (simplejson (which I need to update away from?), tweepy, networkx, YQL), so I grabbed them too (using easy_install).
- For my Python scribbles, I needed a text editor. I use TextWrangler on my laptop, and saw no reason to move away from it, so I grabbed that too. (I really need to become a more powerful user of TextWrangler – I don’t really know how to make proper use of it at all…)
- Another reason for the big screen/bigger machine was to start working with SVG files – so I grabbed a copy of Inkscape and had a quick play with it. It’s been a long time since I used a mouse, and the Mac magic mouse seems to have a mind of its own (I far prefer two-finger click to RSI inducing right-click but haven’t worked out how/if magic mouse supports that?) but I’ve slowly started to find my way round it. Trying to import .eps files, I also found I needed to download and install Ghostscript (which required a little digging around until I found someone who’d built a Mac package/installer…)
- I am reluctant to install a Twitter client – I think I shall keep the laptop open and running social tools so as not to distract myself by social conversation tools on the other machine…
- I guess I’ll need to install a VPN client when I need to login to the OU VPN network…
- I had a brief go at wiring up Mac mail and iCal to the OU’s Outlook client using a Faculty cribsheet, but after a couple of attempts I couldn’t get it to take so guess I’ll just stick with the Outlook Web App.
PS One of the reasons for grabbing this current snapshot of my daily tools is because the OU IT powers that be are currently looking at installing OU standard desktops that are intended to largely limit the installation of software to software from an approved list (and presumably offer downloads from an approved repository). I can see this has advantages for management, (and might also have simplified my migration?) but it is also highly restrictive. One of the problems with instituting too much process is that folk find workarounds (like acquiring admin passwords, rather than being given their own admin/root accounts from the outset) or resetting machines to factory defaults to get around pre-installed admin bottlenecks. I appreciate this may go against the Computing Code of Conduct, but I rarely connect my machines directly to the OU network, instead favouring eduroam when on campus (better port access!) and using VPN if I ever need access to OU network services. Software is the stuff that allows computers to take on the form of an infinite number of tools – the IT stance seems to take the view that it’s a limited purpose tool and they’re the ones who set the limits. Which makes me wonder: maybe this is just another front on the “Coming Civil War over General-purpose Computing”…?
I’m not at Dev8Ed this week, though I probably should be, but here’s what I’d have probably tinkered with had I gone – a recipe for creating a class of XCRI (course marketing data) powered websites to support course choice on a variety of themes and that could be used to ruthlessly and shamelessly exploit any and every opportunity for segmenting audiences and fragmenting different parts of the market for highly targeted marketing campaigns. So for example:
- let’s start with something easy and obvious: russelgroupunis.com (sic;-), maybe? Search for courses from Russell Group (research intensive) universities on a conservatively branded site, lots of links to research inspired resources, pre-emptively posted reading lists (with Amazon affiliate codes attached); then bring in a little competition, and set this site up as a Waitrose to the Sainsburys of 1994andallthat.com, a course choice site based around the 1994 Group Universities (hmmm: seems like some of the 1994 Group members are deserting and heading off to join the Russell Group?); worthamillionplus.com takes the Tesco ads for the Million+ group, maybe, and unireliance.com (University Alliance) the Morrisons(?) traffic. (I have no idea if these uni group-supermarket mappings work? What would similarly tongue-in-cheek broadsheet/tabloid mappings be I wonder?!). If creative arts are more your thing, there could be artswayforward.com for the UKIAD folk, perhaps?
- there are other ways of segmenting the market, of course. University groupings organise universities from the inside, looking out, but how about groupings based on consumers looking in? At fiveAgrades.com, you know where the barrier is set, as you do with 9kQuality.com, whereas cheapestunifees.com could be good for bottom of the market SEO. wetakeanyone.com could help at clearing time (courses could be identified by looking at grade mappings in course data feeds), as could the slightly more upmarket universityclearingcourses.com. And so on
- National Student Survey data could also play a part in automatically partitioning universities into different verticals, maybe in support of FTSE-30 like regimes where only courses from universities in the top 30 according to some ranking scheme or other are included. NSS data could also power rankings of course. (Hmm… did I start to explore this for Course Detective? I don’t remember…Hmmm…)
The intention would be to find a way of aggregating course data from different universities onto a common platform, and then to explore ways of generating a range of sites, with different branding, and targeted at different markets, using different views over the same aggregated data set but similar mechanics to drive the sites.
PS For a little inspiration about building course comparison websites based around XCRI data, NSS data and KIS data, it may be worth looking at how the NHS does it (another UK institution that’s hurtling towards privatisation…): for example, check out NHS Choices hospitals near you service, or alternatively compare GPs.
PPS If anyone did start to build out a rash of different course comparison sites on a commercial basis, you can bet that as well as seeking affiliate fees for things like lead generation (prospectuses downloaded/mailed, open day visits booked (in exchange for some sort of ‘discount’ to the potential student if they actually turn up to the open day), registrations/course applications made etc) advertising would play a major role in generating site revenue. If a single operator was running a suite of course choice sites, it would make sense for them to look at how cross-site exploitation of user data could be used to track users across sites and tune offerings for them. I suspect we’d also see the use of paid placement on some sites (putting results to the top of a search results listing based on payment rather than a more quality driven ranking algorithm), recreating some of the confusion of the early days of web searchengines.
I suspect there’d also be the opportunity for points-make-prizes competitions, and other giveaways…
Or like this maybe?
[Disclaimer: the opinions posted herein are, of course, barely even my own, let alone those of my employer.]