Learning Analytics Interventions

A nice observation, pointed out by Kay Bromley in a department meeting earlier this week whilst reporting on the OU’s changing model for student support: if we introduce learning analytics that trigger particular interventions, (for example, email prompts), we should expect a certain percentage of those interventions to result in additional calls for support…

Which is to say, a consequence of analytics driven interventions may be a need to provide additional levels of support.

Another factor to be taken in to account is the extent to which Associate Lecturers (that is, personal module tutors) need to be informed when an intervention occurs, because there is a good chance that the AL will be the person a student contacts following an automated intervention or alert…